You're normally ignored in this store. Last time I visited the associates avoided all guests and when asked for help they don't know their own product or are unable to help with a location. They also act like their guests are bothering them when asking for help.
Super nice sales people.
Horrible return policy, either manager of the Wilton Mall store has no common sense or is not allowed to use it. Came with a receipt within two weeks of purchasing an item and because my daughter had cut out the tag, they refused to take it despite agreeing that they knew we shopped there all the time and knew it was their product and defective.
little known secret is the men21 section - basically h&m prices but not everyone knows about it so a little more original
Went there last night because I needed to return two dresses and a pair of shoes that I ordered online, and unfortunately they did not fit me well. When I got there, they had a previous customer they were assisting while two other employees stood around staring blankly. So I waited.. and waited... and than it was finally my turn. Not only did they give me attitude because I had returns, they were of no help. The store is messy, and everyone who works there seems to have an attitude problem. I would much rather make the drive to ALBANY where they treat you 10x better and they have more of a selection.
Forever 21 is a US Clothing Store based in Saratoga Springs, New York. Forever 21 is located at 3065 NY-50, Saratoga Springs, NY 12866, USA.
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