Sorry to say despite the convenience of the location for me this was the last bad experience for me at City Nails and Spa. I won't be returning.
Alex, your nail technicians should be able to do a basic French mani! I decided to give City Nails one more chance to use my cash rewards today... I have paint under my nails, the white is not even or covering all of the tip of my nails, there's white smeared in the pink area, cuiticle cutting is sloppy. The staff were not rushed or busy. The price is $16 + $6 for French tips... $22 + tip for a basic manicure it should be spot on.
CHEAP WORK and BAD SERVICE.
I had a lovely hot stone massage with pedicure. Shortly after leaving I noticed the polish on my big toe had smeared. It wasn't fully dry apparently. I returned and the same woman( She looked like a 15 year old girl) fixed it. Another nail tech came over to me after a few minutes examined my foot and told me it was dry. I knew it wasn't long enough. I shook my head but she insisted that it was fine. I left only to have it smear again. I returned in 5 minutes. My original technician fixed it again and I waited until we both were sure it was dry. Other times this has not been a problem. I like this place because they are professional and it is clean.
Guys ☹️ ... I really tried to like this place! I've gone here for a year and a half, brought my fiancé, daughter, mother, mother in law etc... and seriously, the service the last 6 months is just awful and expensive.
Alex is amazing! He has worked a miracle on my nails,they have never looked better.I am so happy I found him!
When Alex used to do my nails they were beautiful but he only takes ANC clients. I stopped doing ANC because my nails were becoming so damaged. I continue to go for normal mani/pedi now and the work is so sloppy. I always tip %20-%30 and they know me as a returning here!
Last time- $120 for 2 pedicures... the nail tech over flowed the scalding hot pedi bath, did not remove clauses which I paid extra for, her work chipped in 1 day and the polish didn't even meet the cuticle on my toenails! She also cut a toe nail crooked when I had dark polish and it was super noticeable and annoying.
I came here with high hopes since the prices are higher than any other place around. As soon as I walked in, what I believe was the owner told someone to come help me. I felt immediately rushed and uncomfortable. When the employee walked me to the table where she was going to work on my manicure she started calling people over and what bothered me is that I did not know what they were saying. Two people worked on my regular mani and while they were filing my nails none of them told me about the extra fees. A regular mani here it's $16 I ended up spending $26. I came in with ANC and I asked them if it was going to be any extra to get it taken off and my manicurist said no, but that really was an extra $5. Also while they were shaping my nails she asked for what shape I wanted and I told her to go with the shape I had and just to cut it down a little. When she game me my bill I realized I was charged a total of 10 extra dollars, $5 for the ANC removal and $5 for the shape of my nail, an oval shape. I was not told that any of the things where extra and I felt "robbed" in a way because although it was only $10 I can go somewhere else for $12 and get a perfect manicure with better service. Last but not least, the nail polish began to crack and peel that same night and while the girl was applying the top coat it was wrinkling, she did see it but didn't do anything about it and at that point I just wanted to leave.
Usually really good time here but just went and sat there waiting for about 30 min and was gonna get anc and they took someone who walked in the door sitting there for about 10 min and did her anc before mine
City Nail Spa is a US Hair Care Studio based in Saratoga Springs, New York. City Nail Spa is located at 46 Marion Ave #4, Saratoga Springs, NY 12866, USA.
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