Always friendly, professional, and knowledgeable about current trends and product uses.
I'm Kennedy. I'm a 17 year old African American. I came to SmartStyle Hair Salon in Saratgo New York in a rush to get my hair wand curled for my prom that was in 4 hours (mind you, I live an hour in a half away so I was anxious to find a decent place). I walked up to the front desk where I met this lady, behind her were white women getting their hair curled and done up for what looked to be for prom so I was confident this was a good place for me to go. I started talking to her & asking her if there was a spot open. She said I would just have to wait 30 minutes. I could do that I had 30 minutes. I continued to ask her if she could us a curling wand instead of an actual curling iron cause I like the look it gave my hair (I wear weave btw). Her mood kind of shifted & she started giving me the smirkiest attitude. The lady told me they don't know how to use a curling wand...HOLD ON, okay so you don't know how to use a curling wand but you work at a salon. That is a damn lie..all you have to do is rap the hair around and wait 30 seconds. If I had the time to do it I would've but I had to get to a makeup appointment done in an hour. Anyways, I asked her how long it would take to just get it done & she continued to tell me 2 hours.. I'm sorry but it does NOT take 2 hours to wand curl anyone's hair. If anything it's quicker to use a wand rather than a curling iron. I think it's just foolish. I told her I could only use up an hour or an hour & 15 minutes of my time & her exact words were "Nope, that's just not gonna cut it" then she gave me the rudest look ever. Like I had just insulted her. I didn't know what to think. I was shocked, upset, & anxious I wouldn't get my hair done for my senior prom. I told her "No problem, I'll just find another place" then walked away in distress. I do NOT recommend going here if you're going to get your hair curled, wand or ironed. If it takes 2 hours to do that then honey if I were you I wouldn't waste my time, find a place to go that isn't messing around.
Amazing salon with great girls working here. Went in as an out of towner looking for an updo and walked out with a piece of art. They are amazing! I would definitely recommend. Great prices to...especially compared to others in the area.
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Dad took son to get hair cut for school pictures. Son (eighth grade) asked for specific inches to be cut and now has shaved head! He is extremely disappointed and embarrassed. No school pictures tomorrow! Free hair cut...really? Boycotting
I would never go anywhere else in the area for my haircuts. It's difficult to find someone who can do a military cut well, but Kayla (the manager) pulls it off every time. I've been going there every 2-3 weeks for over a year and a half, and have never been disappointed.
Smartstyle Hair Salon is a US Hair Care Studio based in Saratoga Springs, New York. Smartstyle Hair Salon is located at 16 Old Gick Rd, Saratoga Springs, NY 12866, USA.
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