Dog-loving hotel, staff is super courteous, rooms are way bigger than I expected. Clean, especially for dog-loving. Church bells woke me up, but that's hardly the hotel's fault.
My family stayed here last weekend for my mom's birthday. Everyone at the hotel was so accommodating. We lost our room key, they replaced it with no hassle. We forgot our sons blanket (that he carries everywhere!) in the restaurant, and the front desk remembered seeing him with it and called our room to let us know! They were also amazing in the restaurant, setting up for 20 people in the dining room. They allowed us to leave center pieces and a cake at the front desk, that they put out for us and suprised my mom at the time of our reservations! Great food and great service! My family was so unorganized too another day when 6 of us sat down and ordered, then 4 of my relatives came and we pushed tables together, and then more relatives came and we pushed another table together, and the waitress still smiled! She kept up with our crazy family. & she managed to get every order right! She was amazing!! We had an amazing time! My aunt stayed at another hotel, which she cancelled, and stayed at the Holiday Inn with us the next night. I have so many wonderful things to share about this hotel, but I am going to stop here! Simply amazing staff, service, rooms, restaurant, and so on!!
Nice, clean, good sized hotel in a great spot. Right around the corner from shopping and Dunkin Donuts. Allowed our dogs which was the best part! Also there was a little lake right next to the hotel to walk the dogs too. No complaints :)
Great location, comfortable beds, and the hotel interior is well decorated. The staff was very friendly overall but I must comment on my experience at breakfast. I booked my room online and it included complimentary breakfast tickets. The food was super tasty, but the waitress could not be any more unwelcoming and rude. I felt as though my dining with her was an inconvenience. Not a good way to start the day, and not a good "brand representative" for the hotel chain. Everyone has their days, but leave your ego at the door lady.
Great location in Toga. The suites blow the regular rooms out the water, so get one of those if possible. Concierge was very nice and helpful. Pool area was nice.
Decent stay for a great price and amazing location right next to the park and casino.
Clean bedding and towels. Tv worked. Air conditioner worked well. Fridge was good. Bathroom was acceptable. Ironing board was gross. Closet was a bit small. Gym is tiny.
Holiday Inn Saratoga Springs is a US Lodging based in Saratoga Springs, New York. Holiday Inn Saratoga Springs is located at 232 Broadway, Saratoga Springs, NY 12866, USA.
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