I have been here several times for eat in and takeout. The main entrees (chicken, ribs, etc.) were hot and fresh, but the sides have always been old and cold. I recommend you just order main courses, no sides.
Friendly people,clean and very good food.
I have only been there twice and each time I found hair in my food! The manager did give me my money back but he lets his employees walk around without hairnets and they also do not use gloves when they are serving food. I would not recommend going here. The manager only seems to only hire female help. There was one employee that thought the hair in my food was not okay. She asked me what I had for sides and I told her, she continued to take out the side dishes off the line because of the hair/food issue. The manager continued to tell her no NOT to take the food off the line and left the side dishes on the line to continued being served! Food was awful and wasn't warm.
Ordered ahead and the food wasn't ready. Stood there several minutes being ignored by the employees. Finally got our food but the money spent wasn't worth the hassle. The restaurant is dirty and needs to be updated.
While we were in town, we decided to stop in for a late lunch. The restaurant is very clean much cleaner than others we have visited in the past. We both ordered a half chicken dinner and yes I would say the portions have definitely been reduced in size. I wish their sides were hotter. They seem to be more at room temperature which is not my preference. Also, because they're chicken portions are smaller now, they tend to dry out more so than remain moist when eaten. I would recommend that this is a type of restaurant where you really benefit by arriving at noon sharp thereby guaranteeing you receive food items cooked for that time, otherwise if you arrive closer to 3 p.m. you are definitely getting what was left over from lunch. And this isn't the only Boston Market guilty of this practice.
Boston Market is a US Restaurant based in Saratoga Springs, New York. Boston Market is located at 204 Broadway, Saratoga Springs, NY 12866, USA.
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